MUSKEGON COUNTY
MEDICAL CONTROL
AUTHORITY
ABOUT US
The Muskegon County Medical Control Authority (MCA) is the entity designated by the Michigan Department of Health and Human Services (MDHHS) to oversee and coordinate the EMS system in Muskegon County. The MCA is responsible for adopting and enforcing approved protocols, appointing a qualified medical director, and ensuring that EMS agencies comply with standards of care and continuous improvement.
Operating under the umbrella of WMRMC, the MCA also supports regional standardization efforts — such as protocol uniformity, quality benchmarking, regional education collaboration, and shared initiatives across MCAs in the broader consortium. Through coordination, review, oversight, and direct accountability, the MCA ensures that licensed EMS providers deliver consistent, high-quality care to the Muskegon community and maintain alignment with state EMS regulations.
DIVISION HIGHLIGHTS
EMS System
Oversight
Ensuring Quality and Accountability in EMS
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MCMCA oversees all licensed EMS agencies within Muskegon County, maintaining high standards through medical oversight, credentialing, and continuous quality improvement.
Clinical
Excellence
Advancing Prehospital
Patient Care
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Through evidence-based protocols, case reviews, and medical direction, MCMCA ensures consistent, high-quality emergency care that saves lives and improves outcomes across the system.
Education &
Training
Empowering Providers Through Knowledge
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MCMCA supports ongoing EMS education, skills validation, and professional development to ensure every provider is prepared to deliver the best possible care in the field.
Collaboration &
Innovation
Building a Stronger EMS System Together
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Partnering with hospitals, fire departments, dispatch, and regional agencies, MCMCA drives innovation, system improvement, and community preparedness initiatives.
MEET OUR TEAM
